Privacy Policy

1. Introduction

VitaFlow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web platform (collectively, the "Service").

Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

2. Information We Collect

Information You Provide

• Fitness goals, age, weight, height, and activity level
• Dietary preferences and restrictions
• Workout history and exercise preferences
• Chat messages with the AI coaching assistant
• Optional: email address for account creation

Information Collected Automatically

• Anonymous session identifier (stored as a cookie)
• Device type, operating system, and app version
• Feature usage patterns (no personally identifiable information)
• Error logs for app stability

3. How We Use Your Information

• To generate personalised workout and meal plans using AI
• To provide real-time coaching and health insights
• To track your progress and improve recommendations over time
• To improve the Service and fix technical issues
• To send you important service updates (if you provide an email)

4. AI Processing of Health Data

VitaFlow uses artificial intelligence to analyse your health and fitness data. Your data is processed by Google Gemini AI and Microsoft Azure OpenAI services to generate personalised recommendations. These third-party AI providers process your data under their respective privacy policies and data processing agreements.

We do not sell your health data to third parties, advertisers, or data brokers.

5. Data Storage and Security

Your data is stored in MongoDB Atlas (cloud database) hosted in secure data centres. We use industry-standard encryption for data in transit (TLS/HTTPS) and at rest. Anonymous sessions are tracked using a cookie identifier — no account is required to use VitaFlow.

6. Third-Party Services

We use the following third-party services:

• Google Gemini AI — AI health coaching and recommendations
• Microsoft Azure OpenAI — Advanced AI coaching workflows
• MongoDB Atlas — Secure cloud data storage
• Vercel — Web platform hosting
• Digital Ocean — Backend API hosting
• Sentry — Error tracking (anonymised)

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Export your data in a portable format
• Opt out of non-essential data processing

To exercise these rights, contact us at support@vitaflow.fitness

8. Children's Privacy

VitaFlow is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date above. Continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: